- 17 Mar 2021
Cairns Council save thousands on Telstra bill review by Jensen IPA
We now have much more confidence in paying the Telstra monthly bills knowing these are more accurate.
“Jensen IPA was recently recommended to us, to assist with reconciling our Telstra bills and services. We had concerns for some time over the accuracy of the monthly product services and charges.
We found Kevin (from Jensen IPA) to be very engaging and helpful in understanding our situation. Working with him was easy and he adjusted his schedule to fit into our business. Kevin worked with us to help identify all our fixed and mobile services. In the process, we identified a number of services to be cancelled and in some cases backdated over 3 years.
He assisted us in arranging orders with Telstra and spoke in their language (which helps us tremendously). He then followed up on these orders until they were completed correctly. A service no one else could provide. The process does take a lot of time and effort. However Jensen IPA follow-up diligently, and we have achieved some great success with over $7000 in savings so far, with more to come.
Our monthly bills have now been arranged in shape with our business needs so that we can manage the changes we need to make going forward. We now have a clear understanding of our actual network services that are currently active.
Jensen IPA provides outstanding support for complex Telstra bills and charges, that no one else could figure out. Along with helpful advice, tips and tricks to manage the ongoing monthly bill cycles.
We would highly recommend his services for anyone on Telstra fixed data, voice and mobile services. His review and assistance have put us in good shape going forward. We now have much more confidence in paying the monthly bills knowing these are more accurate. Thanks to work from Jensen IPA.”
Kylie Wyatt, Office & ICT Manager
NPARC – Northern Peninsula Area Regional Council | CAIRNS